Frequently asked questions.
Got questions? We’ve got answers. Here’s what families have been asking us the most.
Are you my child’s new primary care provider?
Not quite! While we love building long-term relationships with families, we’re not here to replace your child’s primary care provider. Think of us as an extra layer of support when you need more time, more answers, or more flexibility.
We offer extended, personalized visits for:
Developmental deep dives
Targeted wellness reviews
Sick visits (in clinic, at home, via telehealth, or drive-by testing)
We’re happy to collaborate with your child’s PCP to keep care cohesive and comprehensive.
When are you available?
We’re available Monday-Saturday, 8AM-5PM to answer texts, calls, and emails. Whether you’re scheduling a visit or just have a quick question, we’re here for you.
Appointment times vary week to week, but we’ll always do our best to find a time that works well for your family.
Do you take insurance?
We don’t accept insurance as payment, but if your plan includes out-of-network reimbursement, we’ll provide a superbill and detailed receipt so you can submit it for possible reimbursement.
What forms of payment do you accept?
We accept:
Credit and debit cards
HSA (Health Savings Account) cards
FSA (Flexible Spending Account) cards
Still have questions?
We’d love to hear from you! Call or text 817-761-1684 or email us at: