Frequently asked questions.

Got questions? We’ve got answers. Here’s what families have been asking us the most.

When are you available?

We’re available Monday-Saturday, 8AM-6PM to answer texts, calls, and emails. Whether you’re scheduling a visit or just have a quick question, we’re here for you.

Appointment times vary week to week, but we’ll always do our best to find a time that works well for your family.

Do you take insurance?

We don’t accept insurance as payment, but if your plan includes out-of-network reimbursement, we’ll provide a superbill and detailed receipt so you can submit it for possible reimbursement.

What forms of payment do you accept?

We accept:

  • Credit and debit cards

  • HSA (Health Savings Account) cards

  • FSA (Flexible Spending Account) cards

Still have questions?

We’d love to hear from you! Call or text 817-761-1684 or email us at:

howdy@cowtownpediatricconcierge.com.

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